Service delivery leads to good governance - official
31 Mar 2025
Outstanding service delivery by all across various sectors of the economy leads to excellent governance.
Speaking at a kgotla meeting in Serowe recently, the district council chairperson Mr Atamelang Thaga called on public servants to fully deliver and expedite services in their respective areas. He said such would open opportunities for new initiatives and projects thus creating employment. In addition, he said areas like health and education required committed and enthusiastic staff that would strive to tackle society’s most critical needs.
The chairperson said good governance encompassed principles like the rule of law, transparency, accountability, and participation that aimed for effective and efficient public sector management and resource allocation that would foster public trust in institutions. He spoke of the need for efficiency and effectiveness pointing such would ensure effective and efficient use of resources to achieve desired outcomes while avoiding wastage and corruption.
Mr Thaga said the public service should respond to needs and concerns of citizens in a timely and effective manner in order to take the country forward. Furthermore, he called on employees to assist their clients across the political divide without painting them with political party colours and without fear and favour.
“No one ought to be mistreated due to their political affiliation or any association with the former regime; everyone should be evaluated based on their accomplishments and merit,” he said.
Moreover, he shared that with the forensic audit in progress, everything would be exposed through the report. He also urged the community to acquaint themselves with the operations of different departments and their responsibilities, and to make the most of their initiatives for improved living conditions. He shared that as of today, all clinics would be migrated to Ministry of Local Government and traditional Affairs to be managed by councils.
As for Ipelegeng, he said, remuneration would be hiked by P200 to make it P817 monthly. Mr Thaga was of the view that although the shift to place clinics directly under council control was a positive change, it came with some challenges, as certain clinics had acquired defective, high-maintenance ambulances that were likely to dent council’s coffers.
Moreover, he urged the community to know the proper channels of complaints, noting that certain issues did not require escalation to the council chair or secretary’s office but could be resolved at lower management levels. He urged the community to utilise complaints channels to expedite solutions.
The council secretary, Mr Mogorosi Kokoro shared that the council was currently scrutinising the extent of roads damage emanating from recent down pours. Additionally, he spoke of the need to erect an effective stormwater drainage system at Seabe Ward in Serowe to thwart flooding in the area during rainy seasons. He also spoke of the need to build bus and taxi stops across Serowe.
Furthermore, Mr Mogorosi urged the community to participate in volunteer work for specific projects since they needed less financial support and were feasible. For example, he said building shelter in a kgotla could be a task carried out by volunteers from the community of the ward.
He emphasised that financial resources were never enough to support all suggested initiatives and that rather than relying on government assistance, volunteer efforts should help in carrying out smaller projects. ENDS
Source : BOPA
Author : Keamogetse Setilo
Location : Serowe
Event : Kgotla meeting
Date : 31 Mar 2025