25 Aug 2024

BotswanaPost intends to implement innovative strategies for sustainable growth, an endeavour to evolve from a historical traditional post office to a dynamic service provider while also aligning with National Reset Agenda.

In a press briefing held in Gaborone recently, the BotswanaPost Board Chairperson, Mr Nathan Kgabi said the innovative strategies were set to ensure an accessibility of boutique services ranging from public to private service so as to uphold relations with the diverse stakeholders. 

“Our strategic roadmap is set to leverage technology through digital transformation for improved service delivery and operational sustainability that will lead to growth and to continued social relations with our different stakeholders,” he said. 

Mr Kgabi said a continuous implementation of innovative strategies would not only elate the standard of services offered at BotswanaPost, but would   also contribute to the economic and social development of the country by bridging the digital divide as well as  fostering greater connectivity. He said introduction of digital platforms such as Posa’it, DigiPost and PosoMoney amongst others enabled seamless online access services making it easier for customers in different areas to engage with BotswanaPost without going to physical locations.

Mr Kgabi further said another addition to bring in more innovative services to broaden the revenue stream, BotswanaPost seek to establish Poso bank and the conduction of necessary logistics were on-going.

“BotswanaPost commit to also maintain social relations with its stakeholders and adapt to the changing times by embracing innovation and technology while still provide in-person service. This is to ensure that it remains a trusted reliable service provider for communities across the country,” he said. ENDS